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 Q. What are the hours of operaton? |
A. We are open Monday through Friday, 9am to 6pm Eastern Standard Time and closed 12:30pm to 1:30pm for lunch. Closed on most holidays.
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| Q. Can I still call for information or to place an order? |
A. Yes, and we love to hear from you. But it could be beneficial for you to use our website to search and see many inventory alternatives, track your orders, view invoices, and read up to date press releases and new product information. Also our website is available for you 24 hours, 7 days a week.
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| Q. We can not find a product or brand of interest? |
A. Techni-Lux stocks over 32,000 line items in inventory. Most are accessible via the web searches. However, we have additional resources internally that can help you locate your specific product. If you can't find it online here, please contact us via email or fax, stating the brand, specifications, model and anything else you may know. We will research it and get back to you quickly.
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| Q. Can I change my password? |
A. Yes, you can change your password once you are logged in by going to the Account Profile. This is located in the top right corner of your screen. Highlight your name and press enter.
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| Q. How do I return a product? |
A. You must contact us and get an RMA number before returning anything to Techni-Lux. Returns are only accepted within 30 days of purchase. Restocking fees may apply. No returns on special order or discontinued items will be accepted.
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